Who we are
Qosmo ("we") is a trading-card collection app operated by Qosmo Marketing LLC, a New Jersey limited liability company (entity ID 0451227229). "Qosmo" is a brand of that company. Contact: support@qosmocollect.com.
What we collect and why
- ✓Account info. Your email/sign-in credentials, used to create and secure your account (via Supabase authentication) and to send you the emails your account needs (sign-in links, receipts, password resets). Unless you unsubscribe, we also use your email address to send you product news and offers about Qosmo; every such email has a one-click unsubscribe link, and one click ends them for good. Account emails still arrive.
- ✓Your collection. The cards you add or scan — name, set, number, condition, grade, value, date added, and pack/rip data. Stored in our cloud database (Supabase) so your collection syncs to your account and isn't lost if you lose your phone. Tied to your account.
- ✓Card photos you capture. Stored locally on your device to display your cards; they are not uploaded to our servers for storage. (Cross-device photo sync is not currently offered.)
- ✓Card images during a scan. When you scan a card, that image is sent to our recognition partner (Ximilar) solely to identify the card. It is used to return a match — not to identify you — and is not kept afterwards. When Ximilar can't identify a card, or its match needs a second check (for example, the photo has no readable text, or a sports card matched on a trading-card-game scan), the same photo (and the photo of the card's back, if you took one) may be sent to Anthropic (Claude) to read it, only to return that answer; it is not used for training and we don't keep it. If you turn on Help improve the scanner in Profile (off by default), photos of your future scans are kept with your account, linked to it, to train our card recognition, until you turn it off; turning it off ends that immediately, and deleting your account deletes them.
- ✓Scan photos you choose to share. If you report a wrong scan and opt in, that card photo is kept to improve recognition. This is off by default. You can withdraw consent in the app, and we delete the stored photos.
- ✓Card Show Mode (vendor tools). If you sell at shows, your shows, table inventory, sales, buys, trades, costs, grading submissions and want-list notes are stored in your account and visible only to you. A want-list note can include a buyer's name and phone number that you type in; it is never published or shared, and you can delete the entry, which deletes them, or they go with your account. You can also type in other people's names as you work: who a card is held for, who you bought a card from, and who you traded with. Those stay in your account, never appear on your public table page, and are deleted with your account. A consignor's name and phone number can be erased on their own — if they have no sales or payouts on record the whole entry goes, and if they do, the name stays on those records because a payout with no payee is not a record anyone can file. If you turn on a public table page, it shows only what is for sale or sold — card name, set, number, condition, grade, asking price and how many are left — never what you paid, and it comes down when you turn it off or close out the show. If you sell cards for someone else, the consignor's name and phone number you type in, what sold for them and what you have paid them are stored in your account, shown only to you, never on the public page, and deleted with your account. A show you choose to publish to the shows directory (its name, venue, city, state and dates — nothing about your table or money) is visible to every Qosmo user.
- ✓QosmoBrain questions. On iPhones with Apple Intelligence, QosmoBrain answers on your device and nothing leaves it. On other phones, your question and a short computed summary of your collection (card names, values and price movement — never your name, email, photos or account id) are sent to our AI provider (Anthropic) to write the answer. Anthropic does not use this data to train its models under our API terms. We keep only a per-day count of questions per account to meter the free allowance — not the questions or the answers. Trade suggestions in Pairing work the same way: only the names and values of the cards being compared are sent.
- ✓Pricing lookups. To value a card we query public marketplace data (e.g., current eBay listings via a search provider, and public TCG catalogs). We send the card's details (name/set) — never your personal information.
- ✓Basic product analytics. Limited usage events (for example, when a scan is corrected, a price lookup succeeds, or a show, listing or sale is recorded — counts and yes/no flags, never card names or dollar amounts) and crash reports (device model, OS version and where the app crashed — never your cards), used only to improve accuracy and reliability.
- ✓Anonymous card show counts. If you browse card shows without an account, the app sends anonymous per-show counts (a show opened, a directions, calendar or share tap) with a random ID made on your phone. The ID and the per-show counts are never linked to an account; we keep only a scrambled one-day key (deleted nightly). When you sign in, the ID is erased from your phone and we record under your account only how many shows you had opened as a guest, not which ones. Organizers see only per-show totals.
- ✓Show organizers. Card show organizers can place an ad for their show. It is always labeled “Ad” and chosen only by the state you pick. Organizers see per-show totals of views and taps, and anything under 5 shows as “fewer than 5”. They never learn who you are unless you send them a table application. If you claim a show, we keep the organization, role, email and note you send so we can check it. If the claim is turned down or withdrawn, we delete the email and note 90 days later.
- ✓Table applications. If you apply for a table at a show, your business name, contact email, number of tables, what you sell and any note you type are shared with that show's verified organizer and are not shown to anyone else. Qosmo does not collect the table payment. If an application is declined or withdrawn, we delete its contact email, what you sell and the notes 90 days later; for every application they are also deleted 90 days after the show ends. The business name, table count and status stay until you delete your account. Deleting your account deletes your applications.
- ✓Purchases. Handled by Apple (in-app purchases) or Stripe (web purchases such as Rip Club). We never see or store your card numbers.
Welcome-gift mailing addresses. If you claim a welcome gift at qosmocollect.com/claim, we collect your name and mailing address solely to mail your free trading card and send your one-time discount code. Addresses are stored securely (never publicly readable), are never sold or shared for marketing, and you can request deletion any time at support@qosmocollect.com.
What we don't do
- ✕We don't sell your personal information.
- ✕We don't use your collection to train AI models.
- ✕We don't share your name, email or collection with advertisers. Show organizers see only per-show totals, never who you are unless you send them a table application.
- ✕QosmoBrain, the assistant that answers your questions, never sends your photos or personal information: it answers on-device when Apple Intelligence is available, and otherwise sends only a text summary of your cards to Anthropic (see above), which doesn't train on it. (Scan photos are covered under “Card images during a scan” above.)
Ads you choose to watch. Free accounts can choose to watch an ad in exchange for a scan. Those ads come from Google AdMob and are not personalised; we don't send AdMob your name, email or collection, and we don't ask to track you across other apps. AdMob receives your IP address and basic device information to show the ad, and a one-time code so the scan can be credited. Ads are shown only to people 13 or over, which is the age you need to have a Qosmo account. Paid plans show no ads.
Third parties we use (processors)
Supabase (secure cloud storage and authentication), Ximilar (card image recognition), SerpAPI (public eBay listing data for pricing), Apple (app distribution, in-app purchases, and on-device AI), Anthropic (QosmoBrain answers and trade suggestions from a text summary of the cards involved, with no personal information; and card photos our recognition partner couldn't identify, or whose match needs a second check, for that answer only), Stripe (web payments for Rip Club), Resend (the emails we send you, which needs your email address), Netlify (hosting qosmocollect.com), Google AdMob (the optional, non-personalised ads a Free account can choose to watch for a scan; receives your IP address, basic device information and a one-time credit code, never your name, email or collection), and FormSubmit (delivering a signed promoter agreement to us when a promoter fills in that form). Each processes data only to provide their part of the service.
Your choices
You can edit or delete cards anytime in the app. You can request deletion of your account and all associated data by emailing support@qosmocollect.com — we'll confirm when it's done. Card photos live on your device, so deleting the app removes them.
Depending on where you live (for example the EU/UK under GDPR, or California under the CCPA), you may have additional rights to access, correct, delete, or restrict the use of your data, and the right to not have your data sold — which we don't do anyway. To exercise any of these rights, email us at the address above.
Data retention & security
We keep your collection while your account is active and delete it on request. Data is protected in transit and at rest using industry-standard security via our providers. No system is perfectly secure, but we don't store payment details and we minimize what we collect in the first place.
Children
Qosmo isn't directed at children under 13 (or the minimum age required in your region), and we don't knowingly collect their data. If you believe a child has provided us personal information, contact us and we'll delete it.
Changes & contact
If we change this policy, we'll post the update here and revise the effective date. Questions, requests, or concerns: support@qosmocollect.com.